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Passenger Choice Awards Finalists Announced for 2013

Tuesday, August 13, 2013  
(NEW YORK) – The passengers have spoken! The 2012-2013 cycle of the Passenger Choice Awards officially ended in June, and the finalists have been named. The winners will be honored at the Airline Passenger Experience Association (APEX) Awards Ceremony, 9 September in Anaheim, California, USA.

The Passenger Choice Awards comprise 13 individual categories and were created to give the flying public a voice in the passenger experience. The survey is open year-round at www.passengerchoiceawards.com, and passengers are encouraged to vote every time they fly.

“For anyone in the airline industry, this is an exciting time of year. We’re very excited to reveal the winners of the Passenger Choice Awards next month at the Awards Ceremony in Anaheim,” said Dominic Green, Senior Director, Content Business for Thales and chair of the APEX Awards Task Force. “This program is not just about the past year of hard work done by airlines to improve the passenger experience; it’s about showing how airlines are constantly working to raise the bar. It’s something to be very proud of.”

In addition to the Passenger Choice Awards, the APEX Awards Ceremony will recognize industry innovation and contribution to the industry as part of the Avion Awards.

Passenger Choice Award Finalists are listed alphabetically:

Best Overall Passenger Experience
EMIRATES
ETIHAD AIRWAYS
GARUDA INDONESIA
VIRGIN AMERICA
VIRGIN ATLANTIC

Best in Region: Africa
AIR MAURITIUS
ETHIOPIAN AIRLINES
KENYA AIRWAYS
SOUTH AFRICAN AIRWAYS

Best in Region: Americas
AIR TRANSAT
AVIANCA
DELTA AIR LINES
JETBLUE
VIRGIN AMERICA

Best in Region: Asia and Australasia
AIR NEW ZEALAND
CATHAY PACIFIC AIRWAYS
GARUDA INDONESIA
SINGAPORE AIRLINES
PAKISTAN INTERNATIONAL AIRLINES
QANTAS AIRWAYS

Best in Region: Europe
NORWEGIAN AIR SHUTTLE
SWISS
TAP PORTUGAL
TURKISH AIRLINES
VIRGIN ATLANTIC

Best in Region: Middle East
EMIRATES
ETIHAD AIRWAYS
GULF AIR
QATAR AIRWAYS
ROYAL JORDANIAN AIRLINES

Best Inflight Publication
AVIANCA
GARUDA INDONESIA
GULF AIR
ETHIOPIAN AIRLINES
TACA INTERNATIONAL AIRLINES

Best IFE User Interface
EMIRATES
ETIHAD AIRWAYS
ROYAL JORDANIAN AIRLINES
VIRGIN AMERICA
VIRGIN ATLANTIC

Best Inflight Connectivity & Communications
EMIRATES
NORWEGIAN AIR SHUTTLE
OMAN AIR
PAKISTAN INTERNATIONAL AIRLINES
VIRGIN AMERICA

Best Inflight Video
AIR NEW ZEALAND
EMIRATES
EVA
TAP PORTUGAL
VIRGIN AMERICA

Best Cabin Ambiance
AIR TRANSAT
EMIRATES
SINGAPORE AIRLINES
SWISS ;
VIRGIN AMERICA

Best Food & Beverage (in conjunction with the International Flight Services Association)
EMIRATES
ETIHAD AIRWAYS
SINGAPORE
SWISS&
TURKISH AIRLINES

Best Ground Experience
AVIANCA
DELTA AIR LINES
EL AL ISRAEL AIRLINES
GARUDA INDONESIA
VIRGIN AMERICA

The Avion Awards Finalists are listed alphabetically:

Avion Awards: Best Achievement in Passenger Experience (onsite judging)
American Airlines: Customized GUI
Delta Air Lines: The Sky DeckSM
EL AL: Vacation Planner
KLM Royal Dutch Airlines: GUI Revamp
Virgin America: Red 2.2

Avion Awards: Best Achievement in Technology
AKQU: Fly Delta App for iPad
Lumexis Corporation: FTTS Second Screen™
SmartTray International, LLC: SmartTray X2™
Thales Avionics: Eye Tracking Hand Gesture Control IFE System

While voting for the 2013 Passenger Choice Awards campaign ended on 30 June, the 2014 awards cycle is now underway. To take the survey, visit www.passengerchoiceawards.com.

To learn more about the awards, click here. Stay updated by liking the Passenger Choice Awards on Facebook and by following us on Twitter.

About the Passenger Choice Awards

The Passenger Choice Awards were created to give voice to airline passengers. For an opportunity to “Choose Who’s in First,” for 2014, visit www.passengerchoiceawards.com to vote and be sure to visit the Passenger Choice Awards fan pages on Facebook and Twitter.

Contact
Chris Peterson, Communications Specialist, APEX
cpeterson@kellencompany.com
+1-678-303-2968

©Airline Passenger Experience Association (APEX) 2016. All rights reserved.
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